Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website located at https://ascbuddy.com (the “Site”), the AscBuddy Chrome extension (the “Extension”), and any related products or services we provide (collectively, the “Services”) by AscBuddy Inc. (“AscBuddy,” “we,” “us,” or “our”).

By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

Overview of the Services

AscBuddy provides tools to help software publishers manage and improve their App Store presence and workflows. The Services include a web application and a Chrome extension that can operate on specific Apple domains (such as appstoreconnect.apple.com) to assist with reporting, review/metadata workflows, and related tasks you initiate.

We do not provide financial, legal, or tax advice. Content generated by or through the Services is for informational purposes only and you are responsible for your own decisions and compliance obligations.

We prioritize security, reliability, and careful product design, but the Services interact with browser environments, third-party systems, automation, generated content, uploaded credentials, and data that can affect live business assets. No such workflow can be guaranteed to be error-free, secure, uninterrupted, or risk-free. You are solely responsible for deciding whether, when, and how to use the Services with your App Store Connect account, teams, apps, releases, metadata, in-app purchases, pricing, subscriptions, finance data, and other business assets.

AscBuddy is a software provider only. We are not your agent, fiduciary, broker, attorney, accountant, tax advisor, or other professional advisor, and your use of the Services does not create any partnership, joint venture, employment, or agency relationship between you and AscBuddy.

Eligibility & Accounts

You must be at least the age of majority in your jurisdiction and able to form a binding contract to use the Services. You are responsible for your account credentials and for all activity under your account. Keep your password secure and notify us promptly of any unauthorized use.

Subscription, Trials, Billing, and Taxes

Some features are offered on a paid subscription basis. By subscribing, you authorize us (via our payment processor, Stripe) to charge the applicable fees and taxes to your payment method on a recurring basis until you cancel. Prices and plans may change; we will provide notice of material changes as required by law.

• Billing processor: Payments are processed by Stripe; we do not store full payment card numbers on our servers.
• Trials: If a trial is offered, it will convert to a paid plan at the end of the trial unless you cancel beforehand.
• Refunds: Unless required by law or expressly stated otherwise, fees are non-refundable.
• Cancellation: You may cancel at any time, and your access will continue through the end of the current billing period.
• Taxes: Fees are exclusive of taxes; you are responsible for any applicable taxes.

License to Use the Services & the Chrome Extension

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Extension and to access the Site solely for your internal business or personal use as permitted by applicable law.

• No resale or sublicensing.
• No reverse engineering, decompilation, or attempts to circumvent technical protections.
• No automated scraping or data harvesting beyond features we expressly provide.
• Use only on permitted domains consistent with the Extension’s manifest and permissions.

We may provide updates or modifications to the Extension. Your browser may automatically update the Extension, and these Terms will apply to such updates unless accompanied by different terms.

Acceptable Use

You will not, and will not allow others to:

• Use the Services in a manner that violates any law, regulation, or rights of others;
• Access or use the Services to build a competing product or for benchmarking without our written consent;
• Interfere with or disrupt the integrity or performance of the Services or underlying systems;
• Upload or transmit malware, illegal content, or content you lack rights to use;
• Misrepresent your identity or affiliation, or bypass access or security controls;
• Copy, modify, or create derivative works of the Services except as expressly permitted.

Third-Party Services & Apple Disclaimer

The Services may interact with third-party services (including Apple websites). We are not affiliated with or endorsed by Apple. Your use of third-party services is subject to their terms and privacy policies. We are not responsible for third-party content, availability, or actions.

Apple and other third parties may change their interfaces, APIs, permissions, requirements, content, policies, decisions, or enforcement practices at any time. We do not control those systems or outcomes, and we are not responsible for any rejection, removal, delisting, restriction, suspension, delay, loss, or other action taken by Apple or any other third party.

Your App Store Connect Account, Apps, and Backups

You are solely responsible for your App Store Connect account, Apple teams, apps, app content, screenshots, metadata, pricing, subscriptions, in-app purchases, finance settings, tax settings, releases, review submissions, access controls, credentials, API keys, and all other business or technical decisions made using the Services. Use of the Services with those assets is at your own risk.

• You are responsible for reviewing, approving, and verifying any action, output, content, or change before it is saved, submitted, published, relied on, or deployed.
• You are responsible for maintaining your own backups, exports, records, and recovery procedures for your apps, assets, configurations, finance data, and account settings.
• You represent and warrant that you have all rights, permissions, and authority necessary to connect each Apple account or team, provide credentials or API keys, and instruct the Services to act on your behalf.
• You are solely responsible for compliance with Apple agreements, platform rules, review guidelines, legal requirements, tax obligations, privacy obligations, intellectual property rights, and any commitments you owe to users, customers, partners, or regulators.

To the maximum extent permitted by law, AscBuddy is not responsible for any loss, damage, claim, or liability arising from or related to changes to, or effects on, your App Store Connect account, Apple teams, apps, releases, metadata, pricing, subscriptions, in-app purchases, finance data, rankings, reviews, or business operations, except to the extent such liability cannot lawfully be excluded or limited.

User Content; Feedback

You retain ownership of your content. You grant AscBuddy a worldwide, non-exclusive, royalty-free license to host, use, reproduce, display, and create derivative works of your content solely to provide and improve the Services and as otherwise permitted by these Terms and our Privacy Policy.

If you provide feedback, ideas, or suggestions, you grant us a perpetual, worldwide, royalty-free, transferable license to use and exploit that feedback without restriction or compensation.

Marketing and Promotional Use

By connecting your Apple account or using the Services in connection with your Apple account, you grant AscBuddy a worldwide, non-exclusive, royalty-free, perpetual license to display, reproduce, and use your App name, App image, App thumbnail, and App URLs for the limited purpose of showcasing or promoting the Services (including on our website, in case studies, marketing materials, social media posts, and presentations). You may withdraw this permission at any time by contacting support@ascbuddy.com

Intellectual Property

The Services, including software, content, logos, and trademarks, are owned by or licensed to AscBuddy and are protected by law. No rights are granted except as expressly set out in these Terms.

Privacy

Your use of the Services is subject to our Privacy Policy. Please review it to understand how we collect, use, and disclose information.

Support, Availability, and Changes

We aim to provide helpful support and maintain high availability, but we do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue any part of the Services at any time. Where required by law or where changes are material, we will provide notice.

You should not treat the Services as a substitute for your own review, change management, release controls, backup procedures, security controls, or business continuity planning.

Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASCBUDDY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ANY WARRANTY THAT USE OF THE SERVICES WILL PROTECT YOU FROM ERRORS, LOSS, ACCOUNT ISSUES, APP STORE REVIEW ISSUES, APPLE ENFORCEMENT ACTIONS, SECURITY INCIDENTS, TAX OR FINANCE ISSUES, MISCONFIGURATION, OR OTHER HARM TO YOUR APP STORE CONNECT ACCOUNT, APPS, OR BUSINESS. YOU ASSUME ALL RISK ASSOCIATED WITH CONNECTING ACCOUNTS, PROVIDING API KEYS OR OTHER CREDENTIALS, USING AUTOMATION, RELYING ON GENERATED OR SUGGESTED CONTENT, AND APPLYING ANY OUTPUT OR ACTION THROUGH THE SERVICES.

Limitations of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASCBUDDY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITING THE FOREGOING, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASCBUDDY WILL NOT BE LIABLE FOR ANY ACCOUNT SUSPENSION, ACCOUNT RESTRICTION, LOSS OF ACCESS, CREDENTIAL COMPROMISE, DATA LOSS, RELEASE ERROR, SUBMISSION ERROR, APP REJECTION, APP REMOVAL, DELISTING, METADATA CHANGE, PRICING CHANGE, IN-APP PURCHASE ISSUE, SUBSCRIPTION ISSUE, FINANCE OR TAX REPORTING ISSUE, LOSS OF REVIEWS OR RANKINGS, OR ANY OTHER DAMAGE OR CLAIM RELATING TO YOUR APP STORE CONNECT ACCOUNT, APPS, OR BUSINESS, WHETHER CAUSED BY YOUR USE OF THE SERVICES, THIRD-PARTY SYSTEMS, OR THIRD-PARTY DECISIONS, EVEN IF WE WERE ADVISED SUCH HARM WAS POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO ASCBUDDY FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE ACT GIVING RISE TO LIABILITY, OR US $100 IF YOU HAVE NOT PAID ANY AMOUNTS.

Some jurisdictions do not allow certain disclaimers or limitations; some of the above may not apply to you to the extent prohibited by law.

Indemnification

You agree to defend, indemnify, and hold harmless AscBuddy and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your content, your use of the Services, or your violation of these Terms or applicable law.

This includes claims, investigations, disputes, losses, or liabilities arising from or related to your App Store Connect account, Apple teams, apps, releases, metadata, pricing, subscriptions, in-app purchases, finance data, credentials, API keys, instructions, content, legal compliance, or your relationship with Apple, your customers, your partners, or any other third party.

Informal Dispute Resolution; No Class Actions

Before filing a formal claim, you and AscBuddy agree to attempt to resolve any dispute informally for at least thirty (30) days after written notice. Disputes must be brought on an individual basis; you may not bring a claim as a plaintiff or class member in a class, consolidated, or representative action. Nothing in this section prevents either party from seeking temporary or preliminary relief in court to protect its rights pending final resolution.

DMCA / Copyright Complaints

If you believe content on the Services infringes your copyrights, please send a notice to support@ascbuddy.com with: (i) your contact info, (ii) identification of the copyrighted work, (iii) the URL/location of the allegedly infringing material, (iv) a statement under penalty of perjury that you are authorized to act, and (v) your signature. We may remove content and, in appropriate cases, terminate repeat infringers.

Export, Sanctions & Compliance

You represent that you are not located in, under the control of, or a national or resident of any country or person subject to U.S. embargoes, sanctions, or export restrictions, and you will not use the Services in violation of export control or sanctions laws.

Electronic Communications; Notices

You consent to receive communications from us electronically (e.g., email, in-product messages). Notices to AscBuddy must be sent to the address below, with a copy to support@ascbuddy.com.

Termination

We may suspend or terminate your access to the Services (and/or these Terms) immediately upon notice if you breach these Terms, or as required by law. Upon termination, your license to use the Services ends. Sections that by their nature should survive (e.g., IP, disclaimers, limitations, indemnity) will survive termination.

Governing Law & Venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. You consent to the exclusive jurisdiction and venue of the state and federal courts located in California for disputes that are not subject to the informal process or otherwise permitted to be filed in court (e.g., temporary relief, small claims).

Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice (e.g., by posting on the Site or emailing you) and, where required, obtain your consent. The updated Terms will be effective when posted unless otherwise required by law.

Contact

AscBuddy Inc.
PO Box 681, Pismo Beach, CA 93448
support@ascbuddy.com